A blog about creating and running successful innovation processes

The right measures help teams excel in innovation

How can the right performance-measurement systems help teams excel in innovation? Many executives have realized that process focused, multifunctional teams can dramatically improve the way their companies deliver products and services to customers. Traditional performance-measurement systems not only fail to support the these teams but…

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Management control of service innovations

One study explored management control best practice related to service innovation activities. This was done by conducting qualitative in-depth interviews with managers in ten top performing firms that have an exceptional focus on service innovation. The researcher found that the management control systems implemented for…

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Performance measures and management control in new product development

An exploratory study was conducted to examine management control issues in new product development (NPD). The study focused on three management control aspects that NPD managers considered important: (1) position of NPD in the firm’s organizational structure; (2) NPD process; and (3) NPD performance measures….

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Interactive use of performance management systems

One study shows how the use of performance management systems (PMS) affects managers’ perception of satisfaction, the effectiveness of the control system and the performance related to process innovation. An exploratory empirical research was conducted on 85 managers operating in Italian healthcare organizations. The empirical…

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Management control for continuous innovation at Google

  History is full of companies that were once innovative leaders but lost their innovative ability. One recent study explored, from a firm‐level perspective, organizational characteristics for continuous innovation in rapidly changing industries. Findings from 28 interviews at Google Inc., were compared to previous research…

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